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Moorhouse Training
Hospitality Consultants

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Our Vision & Values

Our Vision

To create a welcoming, comfortable and happy space so that our teams, and our own team, are eager to learn and develop!

 

Our Values

Genuine – What you see is what you get, we are honest, straight forward and like to get to the point.
 

Resilient – We will keep on going until we get there – despite what nature throws in our way! From covid to cancer!

Open to learning – All the team are on a constant learning journey, picking up new ideas from our clients and their teams every day.

Chameleons – We adapt and change to blend in with the business we are working with – from the smallest indie coffee shop to the big corporate chains.

Energetic – We bring a buzz and a vibe into the most lacklustre of teams!

Resolvers of problems – We like a challenge, and will help you understand and find solutions to the most difficult people obstacles that get thrown at us.

Our Services

All projects are bespoke and tailored to the particular business we are working with. We don't believe that "One size fits all". Each of our clients has different values, behaviours and are at different stages of their life - we love being able to respond and adapt to those.

Opening an exciting new concept? we can help with.

  • Legal Compliance

  • Food Safety 

  • Health Safety

  • Risk Assessments

  • Training the team

All important learning and development for your teams

  • Compliance courses

  • Developmental courses

  • Operational courses

  • Bespoke Workshops

Ongoing support, we love a chat :).

  • Mentoring

  • Coaching Support

  • HR retainers

Employee Relations Support

  • Evaluation Plan & Future Strategy

  • Contract & Handbook Design

  • Grievance and disciplinary Procedures

Need some superstars to add to your team?

  • Recruitment strategy

  • Employment law & contracts

  • Staff retention strategy

  • Training manuals & procedures

Operational Training

  • Stock management training

  • Operational procedures & systems

  • Operational review for efficiencies

Book Your Spot

We run compliance courses regularly in our Belsize Park training room. 

We are also happy to come to you or run remotely over Zoom! Just contact us to have a chat through what you need. 

If you would like to make a booking for any of the below please click the button below to see our courses.

Testimonials

"At Franco Manca we have worked with Moorhouse Training for over 8 years and that is from the time we had just 3 pizzerias in London. Working side by side we have built our estate to a total of 50 locations now and we are going to be increasing that number in the coming years We could not have arrived at this milestone without working closely with Stef Moorhouse and her team.  They have been incredibly important in helping us to grow whilst at the same time remaining as part of the Franco Manca family.  No one in our business thinks of Moorhouse Training as a consultant.  They work alongside us in every level of the business. From dealing with HR issues to the training and launch of companywide initiatives, they have supported our business in many ways.  They live and breathe the brand which makes them part of the team but also able to comfortably challenge the status quo if need be. Aside from Franco Manca they also work with and support a number of our other brands too".

Javed Akhtar
Operations Director of Franco Manca

Contact us Today to find out more.

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